Privacy Policy
Effective Date: January 1, 2026
1. Introduction
VELORA ("we", "us", or "our") respects the privacy of our visitors and clients. This Privacy Policy governs our collection, use, and disclosure of information gathered through our website and boutique concierge services.
2. Information We Collect
We may collect personal identification information from users in a variety of ways, including, but not limited to:
- Voluntary Submissions: Name, electronic mail address, telephone contact, and message details submitted through our concierge contact form.
- Technical Data: Browser type, operating device parameters, Internet Protocol (IP) address, and anonymized diagnostic telemetry when accessing our pages.
- Preferences: Inquiries related to fragrance pre-orders and VIP notifications.
3. How We Use Collected Information
VELORA collects and processes personal information for the following purposes:
- To respond promptly to client concierge inquiries and bespoke order requests.
- To improve the performance, responsiveness, and typography rendering of our digital web experience.
- To communicate official fragrance releases and digital boutique announcements (only where explicit consent was provided).
4. Protection of Client Data
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.
5. Third-Party Disclosures
VELORA does not sell, trade, or rent client personal identification information to outside parties. All client interactions remain strictly confidential within our house concierge.
6. Inquiries and Contact
If you have questions regarding this Privacy Policy or wish to request data removal, please contact our legal representative at:
privacy@velora.example